Privacy Policy

Privacy Policy for Chicken Hero: Coupon Road

CHICKEN HERO PTE. LTD. ("Company," "we," "our," or "us") develops and operates the mobile application Chicken Hero: Coupon Road (the "App").

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the App. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information from you or from your device:

• Name
• Phone number
• IP address
• Approximate geolocation

We collect this information when you register, use the App, interact with its features, or enable device permissions. Some information may also be collected automatically for security, analytics, fraud prevention, and App functionality.

How We Use Information

We use the collected information for the following purposes:

• To create and manage your account.
• To identify and authenticate you.
• To provide game functionality and in-app rewards.
• To issue, track, and redeem coupons.
• To provide customer support.
• To prevent fraud, abuse, and misuse of the App.
• To improve the App, its features, and user experience.
• To comply with legal and regulatory obligations.

How We Share Information

We may share your information only when necessary and only for legitimate business purposes, including:

• With service providers that support hosting, analytics, storage, customer support, and technical operations.
• With partners involved in coupon fulfillment or redemption.
• With legal authorities, regulators, or other parties when required by law, court order, or to protect our rights, users, or property.

We do not sell your personal information.

Legal Basis for Processing

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that requires a legal basis for processing, we process your personal data based on one or more of the following:

• Your consent.
• Performance of a contract.
• Legitimate interests, such as fraud prevention, App security, and service improvement.
• Compliance with legal obligations.

Data Retention

We retain personal data only for as long as necessary to:

• provide the App and its features,
• fulfill the purposes described in this Privacy Policy,
• comply with legal obligations,
• resolve disputes, and
• enforce our agreements.

When data is no longer needed, we will delete it or anonymize it where reasonably possible.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

Location Information

The App may collect approximate geolocation if you grant location permission or if such information is inferred from your device or network. We may use this information to:

• personalize content and offers,
• support location-based features,
• reduce fraud and abuse,
• improve coupon availability or regional functionality.

You may disable location access in your device settings, but some features may stop working properly.

Your Rights

Depending on your jurisdiction, you may have the right to:

• access the personal data we hold about you,
• request correction of inaccurate data,
• request deletion of your data,
• object to or restrict certain processing,
• withdraw consent where processing is based on consent,
• request a copy of your data in a portable format.

To exercise these rights, contact us using the details below.

Children's Privacy

The App is not intended for children below the minimum age required by applicable law without parental consent. We do not knowingly collect personal data from children in violation of applicable law. If we learn that we have collected such data, we will take reasonable steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection laws. Where required, we take appropriate safeguards to protect your personal data.

Third-Party Services

The App may use third-party service providers, SDKs, or tools for analytics, hosting, fraud prevention, support, or coupon-related operations. These third parties may process data according to their own privacy practices and under contractual restrictions where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version in the App or otherwise notify you as required by law. Your continued use of the App after the updated Privacy Policy becomes effective means you accept the changes.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us: